What is your return policy?

We offer a 90-day satisfaction guarantee, which gives you a full refund. Returns are accepted either at a FYidoctors location or by contacting our customer service team at [e-mail] or 1-855-960-3937. One of our customer care representatives will be more than happy to assist you.

Please Note: In light of COVID-19 we will not be able to offer frame adjustments until our clinics return to normal business hours. Your eyewear consultant will follow up with you to schedule an appointment. Returns will continue to be accepted starting 90 days from when your clinic clinic fully re-opens and all non-essential services are restored. If your frame requires an adjustment, we will be happy to assist you upon the return to normal business operations.